Tampa Bay Water staff updated the agency performance dashboard to include metrics aligned with the agency’s updated 2022-2027 Strategic Plan and most recent benchmarks from the 2022 American Water Works Association (AWWA) utility benchmarking study.
Presented at the April 2023 board meeting, the new dashboard
Additionally, Tampa Bay Water is now measuring itself against the highest benchmark from AWWA’s most recent study for planned maintenance downtime and employee turnover.