Changing the course of water delivery

In just a little more than 15 years, Tampa Bay Water has become one of the country’s best run water utilities—serving as a model of responsible regional water management. We’re proud of our leadership position and our role in creating a wave of more effective water delivery options throughout our nation.

Proud to lead the way

In 2015, Tampa Bay Water focused its efforts on being an efficient, reliable utility, delivering clean, safe water 24 hours per day, 7 days per week, 365 days of the year. With a focus on continual improvement, the utility continued to be a model in:

  • Long-term planning to ensure drinking water for the future;
  • Studying the effects of climate variability on the regional water supply;
  • Renewing and replacing critical infrastructure; and
  • Implementing a comprehensive program to protect our facilities and assets.

Thanks to the dedication of Tampa Bay Water’s talented employees and the leadership of its board of directors, the residents and businesses in the Tampa Bay region continue to enjoy the reliable supply of drinking water they’ve come to expect. We have delivered on our promise of clean, safe water because we know how important it is to the regional economy, the environment and our quality of life.

We are extremely proud of the work we do and are excited to share some of our most notable achievements in this 2015 annual report.

Ted Schrader
Board of Directors

Matt Jordan
General Manager

Matt Jordan
General Manager

Ensuring a smooth flow into the future

A strategic plan is vital to the success of any organization and Tampa Bay Water is no exception. Our plan focuses on the future of water throughout our region. Although agency goals are lofty, we’re confident they’re achievable.

  1. Maintain reliability and sustainability of the water supply and delivery system.
  2. Increase efficiency of all agency operations.
  3. Maintain financial stability and sustainability.
  4. Maintain open, collaborative relationships with member governments and other stakeholders.
  5. Uphold a culture of health and safety.

We have delivered on our promise of clean, safe water because we know how important it is to the regional economy, the environment and our quality of life.

We have delivered on our promise of clean, safe water because we know how important it is to the regional economy, the environment and our quality of life.

Our board members sit at the forefront of regionalism

Tampa Bay Water is often cited as a model of regional cooperation, thanks to the spirit of regionalism that created the utility. That cooperation continues today through the efforts of our board of directors.

Each elected official on Tampa Bay Water’s nine-member board represents an individual city or county the agency serves, while also representing the Tampa Bay region as a whole. The policy decisions and directives of our board ensure our region has adequate and sustainable drinking water now and for future generations.

2015 Board of Directors
From left: John Morroni, Sandra Murman, Kenneth Welch, Ted Schrader, Rob Marlowe, Karl Nurse, Jack Mariano, and Charlie Miranda (Ken Hagan not pictured)

2015 Board of Directors

Ted Schrader, Chairman
Commissioner, Pasco County

Karl Nurse, Vice Chairman
Council Member, City of St. Petersburg

Ken Hagan
Commissioner, Hillsborough County

Jack Mariano
Commissioner, Pasco County

Rob Marlowe
Mayor, City of New Port Richey

Charlie Miranda
Council Member, City of Tampa

John Morroni
Commissioner, Pinellas County

Sandra Murman
Commissioner, Hillsborough County

Kenneth Welch
Commissioner, Pinellas County

Member Delivery

Tampa Bay Water provided an average of 156.1 million gallons per day to our members in fiscal year 2015. The agency operated its supply sources in the most cost effective way possible while staying well within our water use permits.

2015 Member Delivery

2015 Member Delivery

Hillsborough CountyPasco CountyPinellas CountyCity of New Port RicheyCity of St. PetersburgCity of Tampa

The standard for clearly superior water quality

Tampa Bay Water’s state-certified lab collects 6,000 samples each year and conducts 60,000 water quality tests annually to ensure our system’s water meets:

  • 100+ local, state and federal drinking water parameters
  • 17 additional, stringent parameters established by member governments
  • 7 additional parameters under study

The results are clear. Tampa Bay Water provides safe water for a fraction of the cost of bottled water.

miles of pipeline

square mile reliable water supply system that delivers clean, safe water to more than 2.3 million people and businesses via our member governments

seawater desalination plant

points of connection to member governments

water pump stations

regional wellfields

Asset management that stays ahead of the current

A comprehensive asset management program is the foundation for a reliable water supply today and in the future. That’s why Tampa Bay Water continues to implement an agency-wide program that carefully balances the need to maintain a high level of service to our customers, while at the same time, minimizing the life-cycle cost of our water supply facilities, maximizing limited resources and reducing risk to the agency.

A key feature to the asset management program is a newly implemented, computerized maintenance management system focused on the proactive renewal and replacement of aging infrastructure. Additionally, continual improvement, energy management and a strong capital improvement program keep us ahead of asset issues.

adjustment facilities

groundwater wells


treatment facilities

hydrogen sulfide
removal facilities

Surface Water
Treatment Plant

Creating a groundswell of continual improvement

Continual improvement through an Environmental Management System identifies ways that work activities impact internal and external environments, challenging each employee to continually look for ways to lessen those impacts. Tampa Bay Water’s Environmental Management System is based on international standards and will be integrated into several departments in 2016. Integration throughout the agency will follow in future years.

This continual improvement program is based on the plan, do, check, act model and ensures best practices are defined and used throughout the agency to ensure we meet our responsibilities on a day-to-day basis.

Turning the Tide Toward Energy Efficiency

As Tampa Bay Water replaces assets, it looks for ways to improve energy efficiency, including:

  • Energy audits of our facilities
  • Exploration of power rebates and incentives
  • Operational and infrastructure improvements focused on energy savings

To date, the utility has saved more than $500,000. We expect at least an additional $500,000 in future savings.

the capital improvements pipeline

Tampa Bay Water prioritizes, funds and assigns resources to projects through a Capital Improvement Program. Most projects come from the energy management and renewal and replacement programs, but the agency also considers long-term supply needs, reliability and regulatory requirements.

Projects are evaluated, scored and ranked by a cross-functional section of utility staff with the help of a mathematical tool. The tool compares projects with complex alternatives and offers a quantifiable method for review and selection.

The Lithia Hydrogen Sulfide Removal project was completed in 2015 as part of this program. The new, odorless ozone process improved water quality, odor and taste. This picture shows some of the improvements to the facility.

The sources of our resiliency

With three different sources of water, the diverse supply system of Tampa Bay Water faces unique operational challenges. But those challenges are more than offset by the operational flexibility and adaptability our utility gains through a regionally interconnected system.

During wet times, Tampa Bay Water uses more surface water and reduces production from wellfields. During dry times, it relies more on stored surface water from the reservoir, desalination plant and wellfields.

2015 Distribution of Water Supply Sources

2015 Source Distribution

Managing a steady of flow of information and water

With Tampa Bay Water’s extensive protocols and training, operations can quickly respond to any number of unexpected conditions, such as power failures, pipe breaks, or source water quality concerns.

This flexible and adaptive system not only keeps the water flowing today, it helps protect the long-term reliability of the public’s drinking water supply.

A watershed planning process

Since Tampa Bay Water’s original Master Water Plan, our water resource planning efforts have provided a model for other water utilities across the country. Our proactive, integrated approach has been highlighted in the American Water Works Association M50 Water Resource Planning Manual.

Our long-term planning process includes more than just supply projections. A comprehensive assessment examines demand, climate variability, reliability, uncertainty, the environment, water quality, operational considerations, permitting, public input and infrastructure needs.

Conserving the cash flow

Tampa Bay Water continues to receive outstanding credit ratings year after year. In 2015, Moody’s upgraded the utility’s rating to Aa1. Both Fitch and Standard & Poor’s confirmed the utility’s AA+ rating.

These ratings not only create a secure opportunity for investors but, over time, they could save regional ratepayers millions in interest expenses from bond debt.

A level water rate

Water is vital to our life and our economy. Fortunately, at only a quarter of a cent per gallon, wholesale water remains a value in the Tampa Bay region.

Tampa Bay Water is committed to providing reliable, clean, safe drinking water at an affordable price. For the fourth consecutive year, the utility’s board of directors approved a budget with no rate increase, maintaining the same rate for the past five years.



Assets Assets


Expenses Expenses

Tapping data for innovative climate Change solutions

Tampa Bay Water is leading the effort to find new ways to use existing data and tools to navigate climate-related changes. Specifically, we’re using available tools from the National Oceanic and Atmospheric Administration to better understand the causes and timing of changing climate conditions. Making data more relevant at a local level, we’re able to recognize opportunities and risks to the regional water supply. Our utility’s work in these areas is featured in the White House U.S. Climate Resilience Toolkit.

The ripple effect of climate change

The most progressive utilities, including Tampa Bay Water, are working together to understand how a changing climate impacts the future of our water supply. Through coalitions such as the Water Utility Climate Alliance and the Florida Water and Climate Alliance, we’re working with universities, water management districts and other large utilities throughout the U.S. Together, we’re investing in the science and research to ensure our water systems can adapt to changing weather patterns.

For the average household using 8,000 gallons, the wholesale water rate is $21 per month. Other costs represent an average monthly bill.

Tampa Bay Water

2575 Enterprise Rd. Clearwater, FL 33763
727.796.2355 or 813.996.7009

Tampa Bay Water supplies wholesale drinking water to Hillsborough County, Pasco County, Pinellas County, New Port Richey, St. Petersburg and Tampa. We supply water to more than 2.3 million people through the governments we serve.

We are a special district of the State of Florida created to plan, develop and deliver a high-quality drinking water supply, and we work to protect our water supply sources. Our mission: to reliably provide clean, safe drinking water to the region now and for future generations.

© Copyright — Tampa Bay Water 2015 Annual Report

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